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Privacy Policy

At Qling, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our app and services.

Qling privacy and security

1. Information We Collect

1.1. User Interactions: Qling collects data on user interactions with the platform, such as:

  • How users interact with podcast recommendations.
  • Playback frequency of episodes.
  • Engagement with curated feeds and features.

1.2. Analytics Data: To improve our app and user experience, we use PostHog, a third-party analytics platform, to collect anonymized usage data. This includes:

  • Button taps and user interface interactions (button names only, not content).
  • Screen views and navigation patterns (view names only).
  • API call patterns and technical performance metrics.
  • App usage statistics and feature engagement metrics.

Important: This analytics data is completely anonymized and cannot be tied to any specific user account or personal information in our database. We do not collect or track any personal content, messages, or sensitive information through our analytics.

2. How We Use Your Information

The information we collect is used to:

  • Improve the relevance of podcast recommendations.
  • Enhance user experience by analyzing trends and preferences.
  • Optimize app performance and address technical issues.
  • Analyze product usage patterns to guide feature development.
  • Monitor app stability and identify areas for improvement.
  • Understand user behavior patterns to enhance the overall app experience.

3. Data Sharing and Security

3.1. Sharing Data: Qling does not sell or share your data with advertisers or third-party entities. We only use collected data internally to improve our app and services.

3.2. Third-Party Analytics Services: We use PostHog, a reputable analytics platform, to process anonymized usage data. PostHog processes this data according to their privacy policy and industry-standard security practices. No personally identifiable information is shared with PostHog, and the data cannot be used to identify individual users. For more information about PostHog's data practices, please visit their privacy policy at https://posthog.com/privacy.

3.3. Data Security: We have implemented robust security measures, including encryption protocols and access controls, to protect your data. Our analytics data is anonymized at the source and stored securely with appropriate safeguards.

4. Your Rights

As a user, you have the right to:

  • Access the data collected about your usage (anonymized).
  • Request the deletion of your account and associated data.
  • Revoke permissions for data collection at any time.
  • Opt out of analytics data collection by adjusting your preferences in the app's profile page.

Note on Analytics Data: You can disable analytics data collection at any time through the profile page in the Qling app. Due to the anonymized nature of our analytics data collection through PostHog, previously collected data cannot be tied to specific user accounts and therefore cannot be individually accessed or deleted. However, you can contact us to understand more about our data practices.

If you wish to exercise any of these rights, please contact us at support@qling.app.

5. Changes to This Policy

Qling may update this Privacy Policy to reflect changes in data practices or legal requirements. We encourage you to review this page periodically for updates. This policy was last updated on June 29, 2025.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please reach out to us:

Email: support@qling.app